We’re excited to have been recognized as a Representative Vendor in the inaugural 2023 Gartner® Market Guide for IT Service Management Platforms – and are offering you a complimentary copy.
We think the insights within the Market Guide confirm our vision of how ITSM platforms are evolving, especially in terms of decision-making support, service improvement, collaboration, integration, automation, reporting and extension across other lines of business.
Download the new Market Guide to help you navigate this market and learn about the nineteen vendors, including Ivanti, that are evaluated in the report.
Inside you’ll find:
- Key findings about the current state of the ITSM platform market.
- Recommendations about choosing an ITSM platform vendor.
- The common and emerging use cases for ITSM platforms.
- How ITSM platforms are being extended into adjacent lines of business.
- The growing role of AI in these platforms.
- Profiles of nineteen ITSM platform vendors.
Please fill in the form to download your own complimentary copy.